Retail & Pricing Transparency: UK watchdog CMA ordered StubHub to refund 50,000+ customers and pay nearly £900,000 after “drip pricing” hid mandatory fees from the headline price. Consumer Protection Enforcement: India’s CCPA hit Storia Foods and English Oven maker Mrs Bectors with ₹1 lakh penalties each for misleading “100%” claims and ordered removal of the wording online and on packs. Customer Experience Gap: An SAP survey found 79% of businesses think they deliver excellent customer experience, but 80% of customers say inconsistent interactions deter them—blamed on siloed systems across stores, web, and apps. Retail Expansion: Halton Hills Council approved a major Costco-area retail complex, targeting an opening in Oct/Nov 2027. Food Safety/Health: An Oklahoma Arby’s manager was charged with felony poisoning after a customer alleged herpes from contaminated food. Energy for Households: Octopus Energy rolled out its Mercury trust mark for “grid-ready” EV chargers, and announced battery-swapping plans for electric trucks across Europe. New Products: Prestige Consumer Healthcare completed its Breathe Right acquisition, expanding into nasal strip and related categories.